Overview

Guides:

Platform Overview

Rebuy is an AI-powered omnichannel personalization platform designed to help e-commerce brands, especially those on Shopify, boost sales, conversion rates, and average order value (AOV). It delivers personalized product recommendations, intelligent upsells and cross-sells, and tailored post-purchase experiences across the entire customer journey.

Using a combination of machine learning and rule-based customization, Rebuy analyzes sales data and customer behavior to automatically generate relevant product suggestions and personalized shopping flows. The platform integrates directly with Shopify and other e-commerce tools to create unified, data-driven shopping experiences that improve retention and lifetime value.

Key Features:

Personalized Recommendations: AI-powered product suggestions for upsells, cross-sells, and discovery across homepages, product pages, carts, and post-purchase experiences.
Smart Cart: A customizable, embedded cart experience that enables dynamic product recommendations, tiered incentives, and subscription options within the cart view.
Post-Purchase Engagement: Tools for personalized reorder pages, one-click post-purchase upsells, and automated retention campaigns to drive repeat sales.
Data and Analytics: Built-in analytics dashboard providing real-time insights into customer behavior, AOV performance, and conversion data for optimization.
Customization and Rules Engine: Merchants can use a no-code interface or custom logic builder to design personalized shopping flows and merchandising widgets.
Omnichannel Integration: Seamlessly connects with marketing and customer engagement tools, such as Klaviyo and Recharge, to extend personalization across email, SMS, and other touchpoints.

Use Cases

Upsell and Cross-Sell Optimization:

Present highly relevant product recommendations throughout the customer journey to increase average order value.

Personalized Cart Experience:

Use Smart Cart to offer incentives, display progress bars, and provide targeted add-ons that drive higher conversion.

Post-Purchase Retention:

Encourage repeat purchases with reorder pages, subscription offers, and tailored post-purchase upsells.

Customer Segmentation:

Leverage behavioral and purchase data to create dynamic product recommendations for different audiences.

Omnichannel Marketing Alignment:

Sync personalized recommendations with tools like Klaviyo to deliver consistent experiences across channels.