Overview

Follow this guide to learn more about the Server Events log, how to access it, and the different ways to utilize this feature.

Elevar's Server-Events Log Displayed Elements:

• All events that are routed through your server-side destinations.
• Success and error details of each event sent to your server-side destinations.

How to Access the Server Events Log

Access Channel Accuracy:

• Begin on the Elevar homepage and use the left-hand navigation menu to locate and click on the "Channel Accuracy" tab.
  • (See Figure 1)

_Figure 1_

Access Server Events Log:

• Once you have navigated to the Channel Accuracy page, use the top navigation menu to click on the "Server Events Log" tab. Here you will find collected data from any of our server-side integrations that you have implemented.
  • (See Figure 2)

_Figure 2_

Understanding the Server Events Log

Event by Channel Rollup:

• On the Server Events Log page, you will find a log of the events sent per channel.
  • (See Figure 3)

Figure 3

Detailed Report:

• On the Server Events Log page, if you navigate to the section located under the event by channel rollup, you will find a detailed report of your Server Event Log.
  • (See Figure 4)
• You can adjust this report by selecting different dimensions via the search function to display specific data. For example you may want to look for:
  • Errors for a specific channel
  • Total event count for a specific product or page type
  • Total event count for a specific event by channel (ex. Facebook Add to Cart).

Figure 4

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Learn More: Error Codes

Follow this guide to learn more about error codes in the Server Events Log and how to troubleshoot any issues.