What is "Audience Source Not Sending Required Parameter" Error in Google Ads?

Learn how to check if the required-parameter warning is a false positive, and validate hits for id and ecomm_prodid.

Overview

Follow this guide to learn more about what the "Audience Source Not Sending Required Parameter" error in Google Ads is and how to troubleshoot it.


The Error Message: (See Figure 1)

Google Ads is saying:

  • Fix your auidance source doesn't send the required parameter. Make sure the required parameter is being sent correctly.

The Issue:

  • ecomm_prodid never received.

The Solution:

  • The good news is that the audience source error you are seeing can sometimes be a false positive error that we see quite a bit.

_Figure 1_

How to Confirm If This Is an Issue for You

Access Audience Sources Dashboard:

  • Begin on your Google Ads homepage and use the left-hand menu to click on the "Tools" tab.
  • Once in the "Tools" settings, use the left-hand menu to click on the "Share library" tab. An additional drop-down menu will appear, click on the "Audience manager" tab.

Access Your Data Sources:

  • Once in the Audience manager settings, use the top menu and click on the "Your Data Sources" tab.
  • Locate the box labeled "Google Ads Tag" and click on the "Details" button in the bottom right-hand corner of the box.
    • (See Figure 2)

Figure 2

Locate id and ecomm_prodid:

  • Navigate to the section of the page titled "Parameters".
  • Verify that the data is being received for ID and ecomm_prodid. You should see id and ecomm_prodid receiving hits in 1 day and 30 day periods.

_Figure 3_

  • We are sending both in our pre-built tags in GTM. However id is our primary parameter being sent.
  • (See Figure 4)

Figure 4

  • If you have just deployed Elevar to your website then it can take 48-72 hours for this error to subside.

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