If you are launching Pepperjam tracking via Elevar, then you must remove the previous Pepperjam tracking in your Shopify Store. If you're using the native Pepperjam/Shopify App, Pepperjam will have guided you to add their script to your Thank You Page.

Step 1: Go to Settings > Checkout

Click on Settings on the bottom left hand corner of the screen

Click on Checkout on the left side navigation bar.

Step 2: Navigate to the Order Status Page

Scroll until you find Order Status Page box

Step 3: Find and Remove Pepperjam Script

Search for a script that contains "t.pepperjamnetwork.com" in it.

Delete that script starting from the first <iframe to the final </iframe>

Step 4: Uninstall Pepperjam App

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Not seeing this script?

Check your Customer Events setting in Shopify instead or check Google Tag Manager. General Guide on Removing Previous Tracking