Overview

Follow this guide to learn how to grant Elevar Access to Customer Events for Shopify and Shopify Plus.

Shopify Plus

Access Shopify Store Settings:

• Begin on the Shopify homepage and click on the "Settings" button or the gear icon in the lower left-hand corner of the page. In your Shopify store access your settings.
  • Using the left-hand menu, click on the "Users" tab.
  • Once in the Users settings, click on Elevar Collaborator with the email address "[email protected]" from the list of your collaborators. You can use the search function in the upper right-hand corner of the page for easy locating.

Edit Store Access:

• Once in the settings for the Elevar Collaborator with the email address of "[email protected]", locate and click on the three dots.
  • An additional drop-down menu will appear, click on the "Edit" tab.
    • (See Figure 1)

Figure 1

Add Customer Event Permissions to Elevar:

• Once in Elevar Collaborator settings, navigate to the tab labeled "Store settings".
  • Expand the Store settings by clicking on the drop-down arrow.
  • Check the checkboxes for "View Customer events" and "Manage and add custom pixels".
• After making the desired changes to the settings, click on the "Save" button in the upper right-hand corner of the page.
  • (See Figure 2)

Figure 2

Non-Shopify Plus

Access Shopify Store Settings:

• Begin on the Shopify homepage and click on the "Settings" button or the gear icon in the lower left-hand corner of the page. In your Shopify store access your settings.
  • Using the left-hand menu, click on the "Users and Permissions" tab.
  • Once in the Users settings, locate and click on Elevar Collaborator with the email address "[email protected]" from the list of your staff.
    • (See Figure 3)

Figure 3

Add Customer Event Permissions to Elevar:

• Once in the settings for the Elevar Collaborator with the email address of "[email protected]", navigate to the tab labeled "Store settings".
  • Expand the Store settings by clicking on the drop-down arrow.
  • Check the checkboxes for "View Customer events" and "Manage and add custom pixels".
• After making the desired changes to the settings, click on the "Save" button in the upper right-hand corner of the page.
  • (See Figure 4)

Figure 4