How to Create a Support Ticket

Overview

Follow this guide to learn how to create and submit a support ticket.


How to Create a Support Ticket

Access Support:

  • Begin on the Elevar homepage and use the left-hand navigation menu to click on the "Support" tab.
    • (See Figure 1)
Step 1 screenshot

_Figure 1_

Create Support Ticket:

  • Once you have accessed the Support page, click on the "Create Support Ticket" button located in the upper right-hand corner of the page.
    • (See Figure 2)
Step 2 screenshot

_Figure 2_

Submit Ticket:

  • An additional window titled "Create Support Ticket" will appear. Fill out the required information based on your support needs.
  • Once you have entered all of the required information, click on the "Submit Ticket" button located in the bottom left-hand corner of the window.
    • (See Figure 3)
Step 3 screenshot

_Figure 3_