Overview

Follow this guide to learn how to disable the Impact Radius Pixel in Shopify. If you are launching the Impact Radius Event Tracking via Elevar then you must delete the Impact Radius Sales Channel from your Shopify Store to remove the native Pixel Tracking.

How to Disable the Impact Radius Pixel in Shopify

Navigate to Settings:

• Begin on the homepage of your Shopify app.
• Locate and click the "Settings" button or gear icon located in the lower left-hand corner of the page.
  • (See Figure 1)

_Figure 1_

Access Apps and Sales Channels:

• Once in the settings, a navigation menu will appear on the left-hand side of the page.
• From this menu, find and click on "Apps and sales channels" tab.

Locate Impact Radius App:

• Within the "Apps and sales channels" section, a list of previously installed apps and channels will appear.
• Locate the "Impact.com" app from this list.
  • Once hovering over the Impact Radius app, click on the red highlighted "Uninstall" button.
    • (See Figure 2)

_Figure 2_

Uninstall Impact Radius:

• After locating and clicking on the "Uninstall" button for the Impact Radius app, a popup window will appear asking for confirmation.
• Within this confirmation window, ensure that you have read the warning regarding the risk of uninstalling the sales channel. Then, locate and click "Uninstall" button located in the lower-right hand corner.
  • (See Figure 3)

_Figure 3_