Overview

Follow this guide to learn how to rest your Elevar password. This guide will walk you through how to reset your Elevar password if you are logged out of your account, and if you are logged in.

How to Rest Elevar Password If You Are Logged Out

Access Log in:

• Begin on the Elevar homepage.
• Use the upper menu to locate and click on the "Log In" tab.
  • (See Figure 1)

Figure 1

Reset Password:

• After clicking on the "Log In" button, you will be navigated to a separate page.
• Locate and click on the "Reset Password" button.
  • (See Figure 2)

Figure 2

Send Email:

• To reset your password, you will need to enter the email connected with your Elevar account.
• Type your email in the text box under the "Email Address" section of this page.
• Click on the "Send Email" button at the bottom of the page.
  • (See Figure 3)

Figure 3

Check your Email Inbox for a Password Reset Message from Elevar:

• An email will come from [email protected].
  • In this email, there will be a link you can use to set a new password.

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Don't see it an email to reset your password? Check your spam filter!

How to Rest Elevar Password If You Are Logged In

Access Account Settings:

• Begin on the homepage of your Elevar App.
• Click on your account in the lower left-hand corner of the page.
  • An additional navigation menu will appear, click on the "General" tab.
    • (See Figure 4)

Figure 4

Send Password Reset Email:

• After accessing your general account settings, use the top navigation menu to click on the "Password" tab.
• Navigate to the section of the page titled "Reset Password" and click on the "Send Email" button. This will send you a password reset link to the email connected to the account.
  • (See Figure 5)

_Figure 5_

Change Password:

• Once you have received and clicked on the password reset link sent to the email connected to the account, you will be brought back to the Account Password Settings page.
• Navigate to the section of the page titled "Account Settings" and use the text box labeled "Enter New Password" to change your account password.
  • Your new password must be at least 12 characters long, include at least one lower and one upper case letter, one numeric, and one special character. It should not include or have too much in common with your name or email.
• Once you have entered your new account password, click on the "Save New Password" button located in the lower left-hand corner of the section.
  • (See Figure 6)

_Figure 6 _