How To Manage Monitoring Alerts and Notifications

Learn what alerts are available to you and how to configure.

Overview

Elevar provides monitoring alerts specific to server-side conversion tracking and the accuracy of your integrations.


Channel Accuracy Alerts

These alerts can be sent:

  • Real time
  • Daily summary
  • Weekly summary

These alerts are triggered only if you are on a plan with Channel Accuracy enabled via our server-side integrations.

The alerts are triggered only if one of your destinations falls below your target threshold shown in your Channel Accuracy report

How to Access Channel Accuracy Settings:

  • Begin on your Elevar Homepage and use the left-hand menu to click on the "Channel Accuracy" tab.
  • Within the Channel Accuracy page, locate and click on the "Settings" or gear icon in the upper left-hand corner of the page.
    • You can adjust this % down (or up) from the default of 95%. This % is used for all of your server-side channel destinations.
      • (See Figure 1)

Figure 1

Adjusting Account Monitoring Alert Preferences

Access Elevar Account Settings:

  • Begin on your Elevar homepage and click on your Account button in the bottom left-hand corner of the page.
    • An additional navigation will appear, click on the "Notifications" tab.
    • Once in the Notification Account Settings, you can configure your alert frequency by clicking either the "Daily", "Weekly" or "Real-time" box.
    • After making the desired changes, be sure to click on the "Save Changes" button at the bottom of the page.
      • (See Figure 2)

Step 2 screenshot

Figure 2