How To Create Conversion Events in OpenAI

Overview

Follow this guide to learn how to create conversion events in OpenAI. Once your OpenAI tracking is in place, you will need to create Conversion Events in the OpenAI UI in order to view event data and use the conversions to optimize campaigns.


How To Create Conversion Events in OpenAI

Access Conversion Events:

  • Once you have logged into your OpenAI Ads Manager account, use the left-hand navigation menu to click on the "Tools" tab. An additional drop-down menu will appear, click on the "Conversions" tab.
  • Once you have accessed the Conversions page, use the top menu to click on the "Conversion Events" tab.
    • (See Figure 1)

Figure 1

Create Conversion Event:

  • Click on the "Create" button located in the upper right-hand corner of the page.
  • An additional menu will appear, click on the "Conversion Event" option.
    • (See Figure 2)

Figure 2

Edit Conversion Event Details:

  • When creating your Conversion Event, you will need to enter the conversion event details. Refer to the below table for available events.
Elevar EventBase EventCustom Event Name
Page Viewpage_viewedn/a
View Itemcontents_viewedn/a
Add To Cartitems_addedn/a
Begin Checkoutcheckout_startedn/a
Purchaseorder_createdn/a
New Customer Purchasecustomnew_customer_purchase
Returning Customer Purchasecustomreturning_customer_purchase
Subscription Purchasesubscription_createdn/a
Account Sign Upregistration_completedn/a
Email Sign Uplead_createdn/a
SMS Sign Upcustomsms_signup
Start Trialtrial_startedn/a
Scheduleappointment_scheduledn/a

Create Conversion Event:

  • Once you have entered all of the required information for the new conversion event, click on the "Create" button located at the bottom right-hand corner of the window.
    • (See Figure 3)

Figure 3

Repeat for every event you'd like recorded in OpenAI.


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