How to Configure Comeback Score for Shopify Merchants

Overview

Follow this guide to learn how to configure Comback Score for Shopify Merchants.

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Learn More: Understanding Comeback Score

Follow this guide to learn how Comeback Score helps merchants improve customer retention by predicting which first-time customers are most likely to make a repeat purchase within 90 days.

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Learn More: How Comeback Score Works in Elevar

Follow this guide to learn how Elevar generates and delivers Comeback Score as a Boosted Event. This article explains the data used to train the predictive model, how customers receive a score, and how the signal can be activated in Meta, GA4, and Klaviyo.


How to Configure Comeback Score for Shopify Merchants

Access Shopify Source:

  • Begin on the Elevar dashboard and use the left-hand navigation menu to click on the "My Tracking" tab.
  • Navigate to your list of sources and click on the Shopify Source.
    • (See Figure 1)
Step 1 screenshot

Figure 1

Access Advanced Options:

  • Once in the Shopify Source, use the "Setup Steps" box to click on the "General Settings" tab.
  • Navigate to the section of the page titled "General Settings" and click on the "Advanced Options" drop-down.
    • (See Figure 2)
Step 2 screenshot

Figure 2

Enable Comeback Score:

  • Once you have accessed the advanced options, navigate to the section of the page titled "Boosted Events".
  • Locate "Allow comeback score" and use the checkbox to enable the boosted event.
  • Be sure to save your changes by click on the "Save" button located at the bottom of the page.
    • (See Figure 3)
Step 3 screenshot

Figure 3



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